ILCO Service Plans

Click here to submit an online Quotation Request Form

Save and Protect your Investment!

Avoid surprises! ILCO’s Silver, Gold and Platinum scalable Service Plans are part of our World-Class Customer Support Program. They have been designed to help you maintain your electronic locking system on a fixed yearly budget.

Support and Service plans

Whether you want unlimited access to our Support line or full coverage of all your Kaba system, you can select the plan that best suits your needs :






24 / 7 access to ILCO support hotline



Privileged access to ILCO support web site :



FDU / ATLAS advance replacement service




FDU / ATLAS software upgrade and reconfiguration




Priority queue for lock repairs




One-way ground freight prepaid on repairs




Advance replacement service on remote access controllers




10% discount on web store purchases:




10% discount on field service visits




* Eligibility based on installation date.

To request more information and find out which program is best for your hotel, please call us at :1-877-468-3555 or Click here to submit an online Quotation Request Form

ILCO Support website

External website